Return & Refund Policy

7 Days Easy Returns

You may request a return or replacement within 7 days of receiving your order, provided the product is unused and in its original, undamaged packaging.

Damaged or Incorrect Items

If you receive a damaged, defective or incorrect item, contact our support team within 48 hours of delivery with photographs so we can arrange a replacement.

How to Request a Return

• Message our support team with your order number and reason for return.
• Our team will confirm eligibility and share return instructions.
• Once the returned parcel is received and inspected, we process the resolution.

Refunds

Approved refunds are processed to your original payment method or via bank transfer for cash-on-delivery orders, usually within 7–10 business days of inspection.

Non-Returnable Cases

Opened, used or partially consumed products cannot be returned for hygiene reasons unless they were received damaged or defective.